Terms & Condition

Website Ticket sales

You will need to have access to a printer to print your online tickets off and present them to the driver. Customers who do not have printed tickets will not be able to travel on the bus.

Conditions of Travel:

AirBus Sydney Hotel Transfers will not be liable for any costs or delays incurred due to circumstances beyond our control. All luggage, including carry on baggage and personal items, is the sole responsibility of the passenger. AirBus Sydney accepts no responsibility and shall not be liable for theft, loss or damage to any passenger baggage and personal items, whilst in a AirBus Sydney vehicle.

Customers arriving at the Domestic Airport please proceed to the Bus Stop.
Customers arriving at the International Airport please call us on +61 2 9557 7615 on arrival.

Important Notice

Please read following carefully before you make a booking.

Luggage. Please note, due to space limitations, each passenger is allowed one suitcase and one piece of hand luggage, if more room required please contact us via email info@airbussydney.com.au or phone +61 2 9557 7615 before making a booking.

For the convenience of other passengers please be ready 10 minutes prior to departure. If passengers are not ready for pickup at their allocated time they will need to rebook the next available service if seating capacity is available.

Hotel pick ups are available from 05:00 to 19:00.
Pickup from Domestic and International airports from 07:00 to 20:00.

Passengers must call us 24 hours prior to departure to confirm a pick up time for transfers from a hotel to airport.
Please allow traveling time of 1 hour to the airport from the hotel.

Domestic passengers should allow 2 hours prior to their flight departure time when booking, International passengers 3 hours prior to their departure time.